Privacy Policy for Hilltop Ceylon Tea Pty Ltd
Introduction:
Welcome to Hilltop Ceylon Tea Pty Ltd’s online store. We respect your privacy and are committed to protecting your personal information. This policy outlines our practices regarding the collection, use, and sharing of your information through the use of our online store.
Information We Collect: - When you visit our store, we may collect the following types of information:
- Personal Information: Your name, address, email address, and phone number when you make a purchase or sign up for our newsletter.
- Payment Information: Your online transaction on Hilltop Ceylon Tea store is secure with the highest levels of transaction security currently available on the Internet. Hilltop Ceylon Tea store does not save any credit or debit card numbers or informations. We redirect our users to Stripe Payments gateway portal which uses very latest encryption technologies to protect your card information while securely transmitting it to the respective banks for payment processing. Stripe payment gateway is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards.
- Usage Information: Information about how you use our website, such as the pages you view and the links you click.
- Cookies and Similar Technologies: We use cookies to enhance your shopping experience, remember your preferences, and understand how you interact with our site.
How We Use Your Information: We use the information we collect for various purposes, including:
- To process your transactions and deliver the products you have purchased.
- To communicate with you about your order, our products, and promotional offers.
- To improve and personalize your shopping experience.
- To comply with legal obligations and enforce our terms and conditions.
Sharing Your Information: We do not sell or rent your personal information to third parties. However, we may share your information with service providers who assist us in operating our business, such as payment processors and shipping companies. We require these service providers to protect your information and use it only for the purposes for which they have been engaged.
Your Rights and Choices: You have certain rights regarding the personal information we hold about you. You can:
- Access or update your information.
- Opt-out of receiving promotional communications.
- Request the deletion of your personal information.
Security: We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use secure payment systems to ensure that your payment information is handled safely.
Changes to This Policy: We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us: If you have any questions about this privacy policy or our privacy practices, please contact us at info@hilltoptea.au.
